Companies’ and law firms back offices are often responsible for handling significant numbers of documents, processing information, and supporting the front office sales and new business departments. Sometimes, organizations need either short-term or ongoing assistance in their back offices to meet deadlines without sacrificing the quality of their work. Hiring a firm that handles business...Read More

When the COVID-19 pandemic struck, law firms and corporations around the world implemented remote work arrangements for attorneys, paralegals, and other legal staff as part of their efforts to protect employees and the public. Thanks in large part to legal technology solutions, firms were largely able to continue providing services and complete legal work for...Read More

Alternative legal service providers (ALSP) are an increasingly popular way for businesses to maximize their internal resources. While organizations in any industry can benefit from working with ALSP, BigLaw frequently chooses this option to support various types of work such as due diligence, eDiscovery, document review, legal research, contract management, and risk and compliance management....Read More

As the end of the calendar year approaches, the budgeting/planning process for the 2021 fiscal year is underway in many organizations. One unknown for many businesses is anticipated legal expenditures, especially in light of the continued pandemic-related financial disruption that is affecting many industries. Incorporating alternative legal service providers (ALSPs) into department and corporate budgets...Read More

The concept of a virtual back office has been around for years. And with the latest global events, it has become more common for organizations to work remotely – including industries and organizations that may have been resistant to this structure in the past. Law firms, corporate legal departments, and other highly-regulated industries have particular...Read More

When unforeseen events occur in business, organizations may have to move swiftly and without sufficient time for planning and due diligence. In these times of fluctuation, organizations may experience a need to scale internal staffing needs up or down. Subsequent to downsizing, short-term or long-term staff augmentation may be needed to fill the void.  Here...Read More

In today’s constantly connected world, companies that want to remain competitive must maintain relevant, engaging social media presences. Cultivating an organization’s online presence takes work, but ignoring online content interactions is not an option. According to a 2018 Harris Poll, 72% of millennials and 47% of all Americans age 45 and older are more likely...Read More

As we continue to see the expansion of virtual workforces across law firms and legal departments, we have an opportunity to learn new techniques for improving our processes and workflow in this ever-changing business environment. Making small modifications to the way teams communicate can be critical while entire firms and companies are working remotely. When...Read More

Digital business transformation services refers to modernizing an organization’s processes and systems, turning labor-intensive manual activities into streamlined workflows and digital storage. For example, consider an organizations’ historical reliance on spreadsheets, simple database tools, and paper files. Digital business transformation involves finding innovative ways to not only move paper records to electronic formats, but to...Read More

Social media has become the cornerstone of brand content, communications, and online marketing campaigns, providing organizations with the ability to connect with clients/customers in ways never before possible. However, the proliferation of social media outlets has led to some potential pitfalls, including the possibility of negative customer commentary, which can spread virally and reach a...Read More